Maritime Labour Complaints - Trail Network Sdn Bhd

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MARITIM COMPLAINTS RESOLUTION


"Maritime Labour Complaints Resolution "

TRAIL NETWORK SDN BHD is committed to ensuring that Seafarers who serve with the Company contract registered ships have decent working and living conditions, a safe and secure workplace and fair employment.
Seafarers are encouraged to utilize the ship’s Onboard Complaint Procedures in order to resolve complaints at the lowest level possible in accordance with MLC 2006. However, in the event a complaint is unable to be resolved onboard, TRAIL NETWORK SDN BHD provides this complaint form and will assist Seafarers with all true and valid complaints.



INSTRUCTIONS
With this submission you agreed on TNSB's Privacy Policy

IMPORTANT NOTE
INSTRUCTIONS: Please complete each of the required fields in this form and submit. The Administration will take the necessary steps to investigate the matter and ensure that all appropriate measures are taken to rectify any deficiencies. Please note that all information provided will be strictly treated as confidential.
Details
Seafarer’s Contact Details
Complain/Feedback
General complaint affecting specific working or living conditions onboard the ship
Complaint relates to a single seafarer
Tip
Tip
 Superior Officer
 Head of Department
 Master
 Shipowners’ Representative Ashore
 Other
Tip
Yes
No
 Recruitment and Placement Services (Manning Agency)
 Seafarers Employment Agreement
 Payment of Wages
 Hours of Work or Hours of Rest
 Entitlement to Leave
 Repatriation
 Accommodation Facilities
 Recreational Facilities
 Food, Water and Catering
 Medical Care On board and Ashore
 Other
YES
NO
Tip
Contact Details for Individual other than the Seafarer
– please enter your contact details below so that the Administration can follow-up with your complaint regarding the Seafarer
Tip
Tip
Tip
Tip
Please review the complaint form to ensure that all of the required fields are entered correctly. In the event that a field is incomplete, you will not be able to “submit” the form until the required information is provided.
Trail Network Sdn Bhd Copyright 2019
HEADQUARTER:

SUITE 9 - 01, WANGSA 118,
NO 8, JALAN WANGSA DELIMA,
WANGSA MAJU, 53300,
KUALA LUMPUR

CONTACT DETAILS

Direct Line :  +603.4141.9611
Fax             :  +603.4141.9110
Email          :  info@trailnetwork.com.my

OPERATIONS OFFICE:

LOT 18489 TINGKAT 1,
JALAN KUBANG KURUS,
24000 CHUKAI,
TERENGGANU DARUL IMAN

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